TELUS Business Connect™
Get an advanced mobile and office cloud phone system and take your business connections to a whole new level. TELUS Business Connect™ is a premium small business VoIP phone system that allows you to easily manage calls – on your computer, mobile phone, or at your desk – and connect your team from anywhere. With three hosted pbx plans to choose from, there’s a perfect fit for your business.
Benefits of Business Connect
Look more professional
Enhance your image with one-number calling
- Toll-free number means easier access for more customers
- Provide employees with one number1 that works across all devices
- Route calls efficiently across office phones, smartphones, tablets, and even computers
- Make sure every call gets answered no matter where you are
- Automate incoming call forwarding to multiple numbers
Boost productivity
Stay connected to your customers and team
- Operate in multiple locations with one integrated solution
- Collaborate easily with audio and video conferencing
- Help customers efficiently direct their own calls
- Handle advanced features from your mobile device
- Move a call in progress from one device to another seamlessly
- Record inbound and outbound calls for coaching and billing
Improve customer relationships
Stay connected to your customers and create a positive experience:
- Ensure customers can always reach you by routing calls across your devices
- Guide your customers clearly through your sales or support funnel with IVR
- Easily accept and transfer calls from any device for better customer service
- Create customized greetings and a call directory for inbound calls to help your customers connect to the right team member with Auto-Attendant
- Use call monitoring features to assist sales and support agents for a better, more helpful customer experience
Expand your market
Boost your local market presence with access to regional area codes
- Expand quickly with one solution for multiple locations
- Make it easy for customers to reach you nationwide with a Toll-free number
- Choose and change your service as your business changes
Maximize flexibility
Choose and change your service as your business grows
- Manage your cash flow with flexible payment options
- Add or reduce your services based on seasonality and demand
- Use recorded greetings to test promotions
- Answer and make calls from your office number on your mobile app
- Transfer calls quickly and easily between employees
Manage cash flow and expenses
Minimal upfront costs and online management
- Change your services with no minimum commitment
- Minimize upfront costs with payment options for desk phones
- View your bill and check your usage with self-service capabilities
